Privacy Policy

Last updated: June 2025

Introduction

At LamboProxy, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our proxy services and website.

1. Information We Collect

Personal Information

When you register for our services, we may collect:

  • Email address and account credentials
  • Billing and payment information
  • Contact information for support purposes

Usage Information

  • Service usage metrics (bandwidth, connection logs)
  • API access patterns and configuration settings
  • Technical information (IP addresses, browser type, device information)

2. How We Use Your Information

We use the collected information for the following purposes:

  • Providing and maintaining our proxy services
  • Processing payments and managing subscriptions
  • Monitoring service usage and preventing abuse
  • Providing customer support and technical assistance
  • Improving our services and developing new features
  • Complying with legal obligations and preventing fraud

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist in operating our services (payment processors, hosting providers)
  • When required by law or to comply with legal processes
  • To protect our rights, property, or safety, or that of our users
  • In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement robust security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security audits and vulnerability assessments
  • Access controls and authentication mechanisms
  • Employee training on data protection best practices

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Usage logs are typically retained for 30 days for operational purposes and may be kept longer for security and compliance reasons.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access to your personal information
  • Correction of inaccurate or incomplete data
  • Deletion of your personal information
  • Data portability and the right to object to processing

7. Cookies and Tracking

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can control cookie preferences through your browser settings, though disabling certain cookies may affect functionality.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Your continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us through our support system or via the contact information provided on our website. We are committed to addressing your privacy concerns promptly and effectively.